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Sunday, September 22, 2013

You need an essay about Tourism ?! , Here you are , You are welcome ;) ''The Fluidity of tourism'' No copyright!!! feel free to use it if it can Help!!!





The Fluidity of Tourism.
Gender Norms & Racial Bias in the Study of the Modern "Tourism"

Tourism is travel for recreational, leisure, or business purposes. The World Tourism Organization defines tourists as people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes".
Tourism has become a popular global leisure activity. After slowly recovering from the contraction resulting from the late-2000s recession, where tourism suffered a strong slowdown from the second half of 2008 through the end of 2009, and the outbreak of the H1N1 influenza virus,
Tourism is important, and in some cases, vital for many countries. It was recognized in the Manila Declaration on World Tourism of 1980 as "an activity essential to the life of nations because of its direct effects on the social, cultural, educational, and economic sectors of national societies and on their international relations." Tourism brings in large amounts of income in payment for goods and services available, accounting for 30% of the world's exports of services, and 6% of overall exports of goods and services. These service industries include transportation services, such as airlines, cruise ships, and taxicabs; hospitality services, such as accommodations, including hotels and resorts; and entertainment venues, such as amusement parks, casinos, shopping malls, music venues, and theatres.
Etymology
Theobald  suggested that "etymologically, the word tour is derived from the Latin, 'tornare' and the Greek, 'tornos', meaning 'a lathe or circle; the movement around a central point or axis'. This meaning changed in modern English to represent 'one's turn'. The suffix –ism is defined as 'an action or process; typical behaviour or quality', while the suffix, –ist denotes 'one that performs a given action'. When the word tour and the suffixes –ism and –ist are combined, they suggest the action of movement around a circle. One can argue that a circle represents a starting point, which ultimately returns back to its beginning. Therefore, like a circle, a tour represents a journey in that it is a round-trip, i.e., the act of leaving and then returning to the original starting point, and therefore, one who takes such a journey can be called a tourist."
In 1941, Hunziker and Krapf defined tourism as people who travel "the sum of the phenomena and relationships arising from the travel and stay of non-residents, insofar as they do not lead to permanent residence and are not connected with any earning activity." In 1976, the Tourism Society of England's definition was: "Tourism is the temporary, short-term movement of people to destination outside the places where they normally live and work and their activities during the stay at each destination. It includes movements for all purposes." In 1981, the International Association of Scientific Experts in Tourism defined tourism in terms of particular activities selected by choice and undertaken outside the home.
In 1994, the United Nations classified three forms of tourism in its Recommendations on Tourism Statistics:
Domestic tourism, involving residents of the given country traveling only within this country.
Inbound tourism, involving non-residents traveling in the given country.
Outbound tourism, involving residents traveling in another country.
Today, three schools discuss on the roots of tourism. The French School, led by A. Houlot argued that the term tourism comes from the old Aramaic Tur, which was used for the trip, exploration and movement of people in the Bible. This word had been used, for the first time, when Moses begins his expedition to the lands of Canaán. Nevertheless, another school of thought - the Onomastic School - considers the origin of the concept not from a linguistic perspective but rather links it to the last name of the French aristocracy Della Tour. According to this school, after Carlos V signs a treaty with England in 1516, in celebration of this event, the future king gives the Della Tour family exclusive rights to conduct commercial transport and related businesses. Last but not least, a third school focuses on the Anglo-Saxon world, situating the Theobald´s development under the lens of scrutiny. Surmising that the roots of the word tourism comes from the Ancient Anglo-Saxon term Torn, these scholars found evidence to think the term was coined in XIIth century which by farmers to denote those travels with intentions to return. Over centuries, the meaning of the word has been shifted to be politically adopted. By the middle of the 18th century, the English noblemen used the term “turn” to refer to the trips undertaken for education, search and culture exploration. In reality, the purpose of the noblemen’s trip to the different parts of Kingdom was to acquire knowledge that was later useful for governing.
In support to Leiper´s account, M. Korstanje provided evidence that shows the Grand-tour was enrooted in the ancient Norse Mythology. Following the examination of legends and texts, this research focuses on the fact that Odin/Wotan represents the archetype of a travelling-god who explored the world to get experience and knowledge. Norse-related texts are indeed unique in this sense. Although the touristic-drive seems to be inherent to almost all cultures and times, Korstanje explains that only by the influence of Norse Mythology, the Grand-tour was accepted as a common-practice in England and Europe later.
World tourism statistics and rankings
Total volume of cross-border tourist travel  
International tourist arrivals reached 1.035 billion in 2012, up from over 983 million in 2011, and 940 million in 2010. The negative trend intensified during 2009, exacerbated in some countries due to the outbreak of the H1N1 influenza virus, resulting in a worldwide decline of 4.2% in 2009 to 880 million international tourists arrivals, and a 5.7% decline in international tourism receipts.
Most-visited countries by international tourist arrivals
The World Tourism Organization reports the following ten countries as the most visited in terms of the number of international travellers. In 2011, Turkey overtook the United Kingdom to become the sixth most visited country.
International tourism receipts
International tourism receipts grew to trillion  in 2011, corresponding to an increase in real terms of 3.8% from 2010.   Change     Change
- align center
1   align "left"    North America   $126.2 billion    $115.6 billion    +9.2%    +11.7%
- align center
2   align "left"    Europe   $55.9 billion    $59.9 billion    -6.6%    +14.0%
- align center
3   align "left"    Europe   $53.7 billion    $54.5 billion    -1.5%    +16.2%
- align center
4   align "left"    Asia   $50.0 billion    48.5 million    +3.2%    +5.8%
- align center
5   align "left"    Asia   $43.7 billion    $38.5 billion    +13.7%    +38.3%
- align center
6   align "left"    Europe   $41.2 billion    $43.0 billion    -4.2%    +10.9%
- align center
7   align "left"    Europe   $38.1 billion    $38.9 billion    -1.9%    +12.1%
- align center
8   align "left"    Europe   $36.4 billion    $35.1 billion    +3.7%    +8.2%
- align center
9   align "left"    Asia   $32.1 billion    27.7 million    +16.0%    +24.6%
- align center
10  align "left"    Oceania   $31.5 billion    $31.5 billion    +0.2%    +8.1%
}
International tourism expenditure
The World Tourism Organization reports the following countries as the top ten biggest spenders on international tourism for the year 2012.
{  class "wikitable sortable" style "margin:1em auto 1em auto;"
-
!  Rank  2012
!  Country
!  UNWTO Region
! International tourism expenditure 2011
! International tourism expenditure 2012 and tourism by 1811.
The origins of modern tourism can be traced back to what was known as the Grand Tour which was a traditional trip of Europe undertaken by mainly upper-class European young men of means, mainly from England. The custom flourished from about 1660 until the advent of large-scale rail transit in the 1840s, and was associated with a standard itinerary. It served as an educational rite of passage. Though primarily associated with the British nobility and wealthy landed gentry, similar trips were made by wealthy young men of Protestant Northern European nations on the Continent, and from the second half of the 18th century some South American, U.S., and other overseas youth joined in. The tradition was extended to include more of the middle class after rail and steamship travel made the journey less of a burden, and Thomas Cook made the "Cook's Tour" a byword.
The New York Times recently described the Grand Tour in this way:
The primary value of the Grand Tour, it was believed, laid in the exposure both to the cultural legacy of classical antiquity and the Renaissance, and to the aristocratic and fashionably polite society of the European continent.
Emergence of Leisure travel
Leisure travel was associated with the Industrial Revolution in the United Kingdomthe first European country to promote leisure time to the increasing industrial population. Initially, this applied to the owners of the machinery of production, the economic oligarchy, the factory owners and the traders. These comprised the new middle class.
The British origin of this new industry is reflected in many place names. In Nice, France, one of the first and best-established holiday resorts on the French Riviera, the long esplanade along the seafront is known to this day as the Promenade des Anglais; in many other historic resorts in continental Europe, old, well-established palace hotels have names like the Hotel Bristol, Hotel Carlton, or Hotel Majesticreflecting the dominance of English customers.
A pioneer of the travel agency, Thomas Cook's idea to offer excursions came to him while waiting for the stagecoach on the London Road at Kibworth. With the opening of the extended Midland Counties Railway, he arranged to take a group of 540 temperance campaigners from Leicester Campbell Street station to a rally in Loughborough, eleven miles away. On 5 July 1841, Thomas Cook arranged for the rail company to charge one shilling per person that included rail tickets and food for this train journey. Cook was paid a share of the fares actually charged to the passengers, as the railway tickets, being legal contracts between company and passenger, could not have been issued at his own price. This was the first privately chartered excursion train to be advertised to the general public; Cook himself acknowledging that there had been previous, unadvertised, private excursion trains. During the following three summers he planned and conducted outings for temperance societies and Sunday-school children. In 1844 the Midland Counties Railway Company agreed to make a permanent arrangement with him provided he found the passengers. This success led him to start his own business running rail excursions for pleasure, taking a percentage of the railway tickets.
Four years later, he planned his first excursion abroad, when he took a group from Leicester to Calais to coincide with the Paris Exhibition. The following year he started his 'grand circular tours' of Europe. During the 1860s he took parties to Switzerland, Italy, Egypt and the United States. Cook established 'inclusive independent travel', whereby the traveller went independently but his agency charged for travel, food and accommodation for a fixed period over any chosen route. Such was his success that the Scottish railway companies withdrew their support between 1862 and 1863 to try the excursion business for themselves.
Cruise shipping  
In 1891, German businessman Albert Ballin started from Hamburg with the ship Augusta Victoria in the Mediterranean Sea. In 1900, the first cruise ship, Prinzessin Victoria Luise, was built in Hamburg. Cruise shipping is a popular form of water tourism.
Modern Day Tourism
Many leisure-oriented tourists travel to the tropics, both in the summer and winter. Places of such nature often visited are: Bali in Indonesia, Colombia, Brazil, Cuba, Ecuador, Grenada, the Dominican Republic, Malaysia, Mexico, the various Polynesian tropical islands, Queensland in Australia, Thailand, Saint-Tropez and Cannes in France, Florida, Hawaii and Puerto Rico, in the United States, Saint Vincent and the Grenadines, Barbados, Trinidad and Tobago, Jamaica, St.Lucia, Sint Maarten, St. Martin's Island in Bangladesh, Saint Kitts and Nevis, The Bahamas, Anguilla, Antigua and Barbuda, Aruba, Turks and Caicos Islands, Boracay Island in the Philippines and Bermuda.
In 1936, the League of Nations defined a foreign tourist as "someone traveling abroad for at least twenty-four hours". Its successor, the United Nations, amended this definition in 1945, by including a maximum stay of six months. when many daring hotel managers chose to risk opening their hotels in winter. It was, however, only in the 1970s when winter tourism took over the lead from summer tourism in many of the Swiss ski resorts. Even in winter, up to one third of all guests  consist of non-skiers.
Major ski resorts are located mostly in the various European countries, Canada, the United States  New Zealand, Japan, South Korea, Chile, and Argentina.
Mass tourism
Mass tourism could only have developed with the improvements in technology, allowing the transport of large numbers of people in a short space of time to places of leisure interest, so that greater numbers of people could begin to enjoy the benefits of leisure time.
In the United States, the first seaside resorts in the European style were at Atlantic City, New Jersey and Long Island, New York.
In Continental Europe, early resorts included: Ostend, popularised by the people of Brussels; Boulogne-sur-Mer  and Deauville  for the Parisians; and Heiligendamm, founded in 1793 at the Baltic Sea, being the first European seaside resort.
Adjectival tourism
Adjectival tourism refers to the numerous niche or specialty travel forms of tourism that have emerged over the years, each with its own adjective. Many of these have come into common use by the tourism industry and academics. Others are emerging concepts that may or may not gain popular usage. Examples of the more common niche tourism markets include:
Agritourism
Birth tourism
Culinary tourism
Cultural tourism
Extreme tourism
Geotourism
Heritage tourism
LGBT tourism
Medical tourism
Nautical tourism
Pop-culture tourism
Religious tourism
Sex tourism
Slum tourism
War tourism
Wildlife tourism
Recent developments
There has been an up-trend in tourism over the last few decades, especially in Europe, where international travel for short breaks is common. Tourists have a wide range of budgets and tastes, and a wide variety of resorts and hotels have developed to cater for them. For example, some people prefer simple beach vacations, while others want more specialised holidays, quieter resorts, family-oriented holidays or niche market-targeted destination hotels.
The developments in technology and transport infrastructure, such as jumbo jets, low-cost airlines and more accessible airports have made many types of tourism more affordable. On 28 April 2009 The Guardian noted that "the WHO estimates that up to 500,000 people are on planes at any time." There have also been changes in lifestyle, for example some retirement-age people sustain year round tourism. This is facilitated by internet sales of tourist services. Some sites have now started to offer dynamic packaging, in which an inclusive price is quoted for a tailor-made package requested by the customer upon impulse.
There have been a few setbacks in tourism, such as the September 11 attacks and terrorist threats to tourist destinations, such as in Bali and several European cities. Also, on 26 December 2004, a tsunami, caused by the 2004 Indian Ocean earthquake, hit the Asian countries on the Indian Ocean, including the Maldives. Thousands of lives were lost including many tourists. This, together with the vast clean-up operations, stopped or severely hampered tourism in the area for a time.
The terms tourism and travel are sometimes used interchangeably. In this context, travel has a similar definition to tourism, but implies a more purposeful journey. The terms tourism and tourist are sometimes used pejoratively, to imply a shallow interest in the cultures or locations visited by tourists.
Sustainable tourism
"Sustainable tourism is envisaged as leading to management of all resources in such a way that economic, social and aesthetic needs can be fulfilled while maintaining cultural integrity, essential ecological processes, biological diversity and life support systems."
Sustainable development implies "meeting the needs of the present without compromising the ability of future generations to meet their own needs."
Sustainable tourism can be seen as having regard to ecological and socio-cultural carrying capacities and includes involving the community of the destination in tourism development planning. It also involves integrating tourism to match current economic and growth policies so as to mitigate some of the negative economic and social impacts of 'mass tourism'. Murphy  advocates the use of an 'ecological approach', to consider both 'plants' and 'people' when implementing the sustainable tourism development process. This is in contrast to the 'boosterism' and 'economic' approaches to tourism planning, neither of which consider the detrimental ecological or sociological impacts of tourism development to a destination.
However, Butler questions the exposition of the term 'sustainable' in the context of tourism, citing its ambiguity and stating that "the emerging sustainable development philosophy of the 1990s can be viewed as an extension of the broader realization that a preoccupation with economic growth without regard to its social and environmental consequences is self-defeating in the long term." Thus 'sustainable tourism development' is seldom considered as an autonomous function of economic regeneration as separate from general economic growth.
Ecotourism
Ecotourism, also known as ecological tourism, is responsible travel to fragile, pristine, and usually protected areas that strives to be low impact and  small scale. It helps educate the traveler; provides funds for conservation; directly benefits the economic development and political empowerment of local communities; and fosters respect for different cultures and for human rights.Take only memories and leave only footprints is a very common slogan in protected areas. Tourist destinations are shifting to low carbon emissions following the tren of visitors more focused in being environmental responsible adopting a sustainable behavior.
Pro-poor tourism
Pro-poor tourism, which seeks to help the poorest people in developing countries, has been receiving increasing attention by those involved in development; the issue has been addressed through small-scale projects in local communities and through attempts by Ministries of Tourism to attract large numbers of tourists. Research by the Overseas Development Institute suggests that neither is the best way to encourage tourists' money to reach the poorest as only 25% or less  ever reaches the poor; successful examples of money reaching the poor include mountain-climbing in Tanzania and cultural tourism in Luang Prabang, Laos.
Recession tourism
Recession tourism is a travel trend, which evolved by way of the world economic crisis. Identified by American entrepreneur Matt Landau, recession tourism is defined by low-cost, high-value experiences taking place of once-popular generic retreats. Various recession tourism hotspots have seen business boom during the recession thanks to comparatively low costs of living and a slow world job market suggesting travelers are elongating trips where their money travels further.
Medical tourism
When there is a significant price difference between countries for a given medical procedure, particularly in Southeast Asia, India, Eastern Europe and where there are different regulatory regimes, in relation to particular medical procedures, traveling to take advantage of the price or regulatory differences is often referred to as "medical tourism".
Educational tourism
Educational tourism developed, because of the growing popularity of teaching and learning of knowledge and the enhancing of technical competency outside of the classroom environment. In educational tourism, the main focus of the tour or leisure activity includes visiting another country to learn about the culture, such as in Student Exchange Programs and Study Tours, or to work and apply skills learned inside the classroom in a different environment, such as in the International Practicum Training Program.
Creative tourism
Creative tourism has existed as a form of cultural tourism, since the early beginnings of tourism itself. Its European roots date back to the time of the Grand Tour, which saw the sons of aristocratic families traveling for the purpose of mostly interactive, educational experiences. More recently, creative tourism has been given its own name by Crispin Raymond and Greg Richards, who as members of the Association for Tourism and Leisure Education, have directed a number of projects for the European Commission, including cultural and crafts tourism, known as sustainable tourism. They have defined "creative tourism" as tourism related to the active participation of travellers in the culture of the host community, through interactive workshops and informal learning experiences. in this new way to discover a culture regards particularly the operators and branding managers, attentive to the possibility of attracting a quality tourism, highlighting the intangible heritage  and optimizing the use of existing infrastructure .
Dark tourism
One emerging area of special interest has been identified by Lennon and Foley  as "dark" tourism. This type of tourism involves visits to "dark" sites, such as battlegrounds, scenes of horrific crimes or acts of genocide, for example: concentration camps. Dark tourism remains a small niche market, driven by varied motivations, such as mourning, remembrance, education, macabre curiosity or even entertainment. Its early origins are rooted in fairgrounds and medieval fairs.
Doom tourism
Also known as "Tourism of Doom," or "Last Chance Tourism" this emerging trend involves traveling to places that are environmentally or otherwise threatened  before it is too late. Identified by travel trade magazine Travel Age West editor-in-chief Kenneth Shapiro in 2007 and later explored in The New York Times, this type of tourism is believed to be on the rise. Some see the trend as related to sustainable tourism or ecotourism due to the fact that a number of these tourist destinations are considered threatened by environmental factors such as global warming, overpopulation or climate change. Others worry that travel to many of these threatened locations increases an individual’s carbon footprint and only hastens problems threatened locations are already facing.
Growth
The World Tourism Organization  forecasts that international tourism will continue growing at the average annual rate of 4%. With the advent of e-commerce, tourism products have become one of the most traded items on the internet. Tourism products and services have been made available through intermediaries, although tourism providers, including small-scale operators, can sell their services directly. This has put pressure on intermediaries from both on-line and traditional shops.
It has been suggested there is a strong correlation between tourism expenditure per capita and the degree to which countries play in the global context. Not only as a result of the important economic contribution of the tourism industry, but also as an indicator of the degree of confidence with which global citizens leverage the resources of the globe for the benefit of their local economies. This is why any projections of growth in tourism may serve as an indication of the relative influence that each country will exercise in the future.
There has been a limited amount of orbital space tourism, with only the Russian Space Agency providing transport to date. A 2010 report into space tourism anticipated that it could become a billion dollar market by 2030.
Sports tourism
Since the late 1980s, sports tourism has become increasingly popular. Events such as rugby, Olympics, Commonwealth games, Asian Games and football World Cups have enabled specialist travel companies to gain official ticket allocation and then sell them in packages that include flights, hotels and excursions.
The focus on sport and spreading knowledge on the subject, especially more so recently, lead to the increase in the sport tourism. Most notably, the international event such as the Olympics caused a shift in focus in the audience who now realize the variety of sports that exist in the world. In the United States, one of the most popular sports that usually are focused on was Football. This popularity was increased through major events like the World Cups. In Asian countries, the numerous football events also increased the popularity of football. But, it was the Olympics that brought together the different sports that lead to the increase in sport tourism. The drastic interest increase in sports in general and not just one sport caught the attention of travel companies, who then began to sell flights in packages. Due to the low number of people who actually purchase these packages than predicted, the cost of these packages plummeted initially. As the number start to rise slightly the packages increased to regain the lost profits. With the certain economic state, the number of purchases decreased once again. The fluctuation in the number of packages sold was solely dependent on the economic situation, therefore, most travel companies were forced to set aside the plan to execute the marketing of any new package features.
Latest trends
As a result of the late-2000s recession, international arrivals suffered a strong slowdown beginning in June 2008. Growth from 2007 to 2008 was only 3.7% during the first eight months of 2008. This slowdown on international tourism demand was also reflected in the air transport industry, with a negative growth in September 2008 and a 3.3% growth in passenger traffic through September. The hotel industry also reported a slowdown, with room occupancy declining. In 2009 worldwide tourism arrivals decreased by 3.8%. By the first quarter of 2009, real travel demand in the United States had fallen 6% over six quarters. While this is considerably milder than what occurred after the 9/11 attacks, the decline was at twice the rate as real GDP has fallen.
However, evidence suggests that tourism as a global phenomena shows no signs of substantially abating in the long term. It has been suggested that travel is necessary in order to maintain relationships, as social life is increasingly networked and conducted at a distance. For many vacations and travel are increasingly being viewed as a necessity rather than a luxury, and this is reflected in tourist numbers recovering some 6.6% globally over 2009, with growth up to 8% in emerging economies.

Sorry for missing

See you soon

Klement Hasaj

Friday, July 26, 2013

How can an Airplane Disaster's effect Hotel Bookings ?!



How  can an Airplane Disaster's effect Hotel Bookings ?!



Just after I read the news of Asiana plane crash in San Francisco , I check the rates in the Hotel's in the area of San Francisco International Airport on Trivago.com . TRIVAGO needs approximately 30 minutes to synchronize the Prices from the main Booking portal such as Booking.com or Venere.com.

On Trivago the prices was around 80 $ for a room , but if you click to book and Trivago sends to you on Booking.com , immediately I found that all the room's was on RackRate. More than 300 $... shortly after the crash showing the some hotels had boosted their prices dramatically – one over 600%. In an example that they highlighted, the Best Western in South San Francisco was returning room rates of $999 for the night of the flight cancellations. A normal night at the hotel costs around $149.

What happened ?!



After cancellations of all flight's in San Francisco Airport, was a terrific demand of room's to spend the night until the airport run normally. Thousand of people wanted a Hotel near to the Airport to be sure that when their flight will be ready they will take it. Revenue manager fast modify the prices directly in Rackrates to afford the demand, and to take fully advantage of the situation. Half of the room needed for the flight staff of the company and the other half for poor travelers. Airplane Company have contract with Hotel near to the airport for their staff ,so the Hotel's can't modify the price for them . But for travelers of course

It is moral to do after a disaster like this where 2 people die and a lot injured, when people spend all the day in the airport waiting for a flight witch delayed.... I don't judge

Business is Business




I remember The 2010 eruption of Eyjafjallajòkull Volcano in Iceland witch cancel all the flight's in Europe for more than 4 days.


I was in Anversa Belgium on Holiday and get stuck there for 4 day's , Hotel price go up in all the Area of Brussels International Airport and Charleroi Airport . Personally had to pay this High rate's but in my hotel in Rimini people who should take a flight , stay 4 days more .

It isn’t OK for the consumer I understand

But when a disaster like the South Pacific Tsunami in Indonesia cancel all the booking of the hotel's for more than 3 month's . Who compensate the Touristic Industry witch is the most important industry in that Island ?! Earthquake in Tahiti ?! The Arabian Spring protest ?! Egypt Protest ?! Occupy Gezi park in Istanbul?!

So one time you can take advantage from a disaster and one time suffer from one.



Just like every business we try to survive in this difficult economical moment.
And the Touristic Industry is the first Economical Industry that suffer from the crises , Remember just 5 years before the hotel and vacation Rate was 30 % higher than now,  when everything cost more and we earn less .
But be optimistic thing will change 

See you

Klement Hasaj







Thursday, July 25, 2013

The Science of Sorting




Many hotel revenue managers live and die by their page position on OTA default searches. From Expedia’s Most Popular picks, to Orbitz’ Best Bets, to Agoda’s Recommended, all of these listings are at the top of search results because the specific OTA made a (very subjective) decision based on a million possible factors, including the relationship that a property has with their OTA market manager, the commission that a property is paying, payment status (paid in full, late payments, etc.), amount of inventory (including last-minute inventory) listed on the site and the pictures included in your property’s listing, among many others.
Some revenue managers (mistakenly) believe that being the top (or one of the top hotels) listed on a given OTA default search, will positively impact their bookings and revenues. They aspire to always stay in that high position, because they believe that if their competition were to overtake their page position, they would most likely also steal their customers.
In our experience working with OTAs and examining consumers’ booking habits, we have decided that we disagree with this very common belief among hoteliers.
The default search results don’t reflect consumers actual search habits
According to Expedia, 95% of all transactions on their site take place with hotels listed on the first page of a consumer’s search results (source: HotelNewsNow) ­ which is true. But what this stat doesn’t specify however, is that the hotels that show up on the customer’s sorted (not default search) results are the only properties that have a greater chance of getting the booking. Let’s look at an examples:
I did a search on one of the major OTAs for a hotel stay in Miami Beach, FL from July 20-22 and, as always, the default results showed ads first and then a list of other hotels (according to the default sort criteria). The first property was listed at $310 (4.5 stars), $89 (2 stars) and $139 (3 stars). Even to a consumer who isn’t aware of which factors affect a hotel’s page position, they will be able to see that this list of results are all over the map, and that they don’t show the property with the best value (which is the primary factor that most consumers use to select a hotel).
When I change the filter to sort by price (which is the most common sorting method for consumers), the properties are listed in ascending order according to price. After sorting, the first property is listed at $48/night (1.5 stars), $69 (2 stars), $83 (1.5 stars), $89 (2 stars) and $94 (2 stars). The next step most consumers will take to filter the results is to select the star rating(s) that they prefer and, in most cases, this will be three, four or five star hotels. From there, a consumer will search for the best combination of rate, star rating and amenities to determine which property is the best value for their specific needs.
This is the standard search method for the majority of consumers who use OTAs to book a hotel stay. While there may be a few people out there who use only the default search results, most consumers understand online searching enough to know that filtering their results will make it quicker and easier to find the property that best suits their specific needs.
In short, unless your property is listed on search results that reflect consumers’ actual search habits, you are highly unlikely to secure a higher number of bookings ­ even if you are listed first on the first page of an OTA’s default search results.
So how can you improve your page position on sorted search results?


While we would never advocate for discounting, price is the most important factor in securing a higher page position on the sorted search results ­ and therefore, obtaining the most bookings from potential customers. Instead of discounting, ensure that you are constantly monitoring your competition’s room rates, the demand in your destination and your inventory levels and adjust your prices regularly according to that info. Because you will automatically earn a higher page position if your rates are better than the majority of other properties in your destination, this will be an effective solution to generating more bookings and increasing revenues.
And of course, the best way to monitor all of the ever-changing factors that affect what entails the best price at any given time is an automated revenue management system. A sophisticated RMS will monitor all of these factors in real-time, will analyze the data, suggest the best rate and then update all OTAs with that price. In short, a sophisticated RMS will help a property to generate more bookings and revenue through the online channel, without the revenue manager being overburdened with the constant, tedious processes necessary to do so.

Thursday, July 11, 2013

Luggage Tag ?! You can print it directly from Home…


Contracting betwen Airlines and the Several airport , decide who is going to do the check-in . Often i remember in Milan Malpensa , that the check-in of the luggage is made from the S.E.A ( company who run both Milan Airport ) . So the Airline company pay for the service Directly S.E.A


A New Idea
Airlines are constantly thinking of ways to simplify the check-in process and save time for both passengers and staff at the airport. Any work that they can transfer from the airline to the passenger means that fewer staff can be employed and the airline can save money.( and we can buy cheaper ticket’s ) This is already evident in kiosks that are spreading through departure halls around the world – the increased volume of automated check-ins means that staff only need to be on hand to handle problems and luggage.

MyBagTag ;)
The latter half of those costs are now being targeted by the airlines. Iberia, Spain’s national carrier, just announced the launch of MyBagTag, a tool that allows passengers to print their bag tags at home. Affixing the tags through a specialized envelope developed by the carrier, the passenger only needs to enter the weight of each bag and then print the tag on a home printer. Upon reaching the airport, they simply hand over the luggage.

MyBagTag is a clever way for airlines to move some of the work to the passenger’s responsibility, but it doesn’t completely remove the need for staffed check-in desks. A human being will still have to be on hand to receive the bag and double check that the passenger didn’t fabricate the bag weight. It’s likely that someone will also have to review each tag to ensure that the passenger printed the proper document and mounted it correctly. But the volume of staff needed to do this will surely be less than the current crop that are needed to process each bag.

Watch The Video ;) 


Iberia , the National Spanish Airline Company

Iberia’s program is currently being tested in Spain but will roll out to international destinations shortly. Expect other major carriers to watch closely as Iberia vets the program – if it’s successful, the process will surely spread.
See You

Klement Hasaj


Wednesday, July 10, 2013

Sad Hotel's !!! Just what customers don’t want…




Personally i have travel a lot around the globe , and sleep in different kind of accommodation , From the floor of every Airport, to Hostel 10 person in one room with common bathroom , to the luxury 5 star Hotel’s member of ‘’Leading Hotel of The World’’ . I have worked in 4 different Hotel’s and own 3.



What consumers want most from a hotel in 2013 ?!


Hotel offerings such as wireless Internet, babysitting services or even an on-site bar can make or break a consumer's decision to book a particular hotel property. So, what do consumers really want in a hotel?


Promotional offers/discounts: When it comes to searching for a hotel, consumers are looking to get more for less. On Orbitz.com searches for promotional offers and discounts such as free parking and airport shuttle service took the top spots.Pool: Swimming pools by far get the kids excited when on vacation, and if you're traveling to Vegas or Miami, are more about the scene than actually swimming. But, as one of the top searched hotel amenities this proves that whether you're a single, couple or family swimming pools will likely remain one of the most important hotel amenities.The extras: There is strong consumer interest surrounding hotels that offer amenities that go beyond the basics. The number of hotels that welcome pets is rising and, surprisingly, so are consumer searches for pet-friendly accommodations.


Spa Service : There was also very strong interest in hotels that provide spa services and fitness centers. 


Quality of Sleeping : More and more booking website’s ask to the client’s to give a mark of the quality of sleeping. And they aren’t wrong because the main purpose of a hotel is sleeping in it ;) .

The helpful staff is really appreciated so as the fully accomplished of costumers need’s .

But the most important thing in a Hotel i think is :

The atmosphere
I think that the most important thing is the atmosphere in the hall when you enter in the Hotel , If you see half dark no light chill-out music, it makes you feel as a horror Movie .
I think that everybody has experience a sad Hotel in their life and remember it .

Hotel manager think that a 4 star hotel or a 5 star one have to be just serious , but their are wrong , don’t use the full potential of the Hotel . When people travel don’t want just a room , they want an experience, to feel it to remember and to tell to friend’s or family when they come back home.
In Rimini area for example we have 2 five star Hotel’s ( The Grand Hotel and the Isuite ) and more than 150 four star Hotel’s.

The five star Isuite organize ofter pool happy hour and party for guest’s and people from outside







 and in the grand hotel you can find party in the stile of ‘’The Big Gatsby’’ movie



And the 4 Star’s ?!
Absolutly nothing, just a few organize one time per week a party with their guest’s :/ , often you see a lobby like this : 







The sad think is that personally i think that a 70 room’s 4 star hotel near to the beach , should have by law Animation for kid’s , Babysitting service , for a couple that want to discover the city or the surrounding and be ‘’free’’ for a couple of hour’s etc etc etc . A birthday gift in the spa with massage and all the relax.
And every too day’s a Cocktail party in the Pool when guest’s spend their money on you exotic Cocktails and not Outside.








My dear reader's and Hotel Manager’s just Remember that Fun has no age, just give to your typical guest what they want, An exclusive hotel in Venice should make a masked party like this , and will be an amazing experience for they wealthy clients.



The Hotel should be just as a Cruise Ship, where Guest find every service they need inside the Cruise and Spend all their money Inside.
So you can make guest’s ore happy , earn some extra Money from Services , and get better reviews from the Guest’s .
And more the Hotel is full of people more you have fun , it is just as a Disco , more people are inside more you want to make the row for the entrance .


The Negresco is an example to follow :

The best Hotel in all the Cote Azur , National monument of France, protected by UNESCO . Founded by Henry Negresco a Rumanian Violinist , Who organize the most famous party in his Hotel for guest’s as Pablo Picasso , Salvador Dali  ‘’hôte fidèle de l'hôtel’’



So just entertain your guest’s and don’t’ run a Sad Hotel please , i don’t want to book in one of this ;)

See you


Klement Hasaj 

Wednesday, July 3, 2013

How can survive TRAVEL AGENCY'S & T.O in 2013 ?!




How can survive  TRAVEL AGENCY'S & TOUR OPERATORS in 2013 ?!


With the massive internet use this last 10 years , Travelers are building thyself their Holidays. And don't use anymore the traditional channel of reservation Travel Agency's. You always see in the street's travel agency Going out of Business ( I have lived in 5 city's the last 10 years and never see a new one opening ) . And when I go shopping at The Mall I never see someone inside at the only travel agency.

I'm afraid that we are going to forget a scene like the photo below... At least in Western Europe and in the States... :(






So every year data show that this business is suffering the technology change's . Just with a credit card in the main on-line Booking website such as : Booking.com ,Expedia.com , HRS.com etc etc you can book a Hotel Room worldwide in a few click … And you can compare the price at the meta-search engine such as Trivago.com , Kayak.com , or the newest Google hotel finder.

You can book a cheap Low Cost Airplane Ticket , directly at the website of the company , or use many website that compare prices and availability such as Skyscanner.com , cheapflights.com , fly.co.uk …

But technology advanced so much that the new and complete meta-search engine , can find for you the best price for The Hotel, Airplane, Rent Car, Travel Insurance, Train , Ferry etc etc , in just few click's you can book your own made holiday. As you need it... And I bet that it cost less than a ready one in a Travel agency , and it is more personalized.




So what to do to survive ? Any Ideas ?!

The old adage “knowledge is power” is wrong. At least, partially wrong. You can have the greatest ideas in your head, but if you don’t put them into practice, they become worthless. The true mark of success lies in having the courage to invest emotionally, physically and financially in your idea.

SO I SUGEST TO YOU NOT JUST TO READ THIS POST BUT TO PUT IN ACTION NEW IDEAS.


Whats the right street to take, I think that are three .

1- Work with the 4 Faster Growing Country Travelers. BRIC





In this sense, we want to focus today’s post on the always-thriving majority of the market that comes with the so-called BRIC (Brazil, Russia, India, and China).
In this new confederation of states, which represents the nations with the biggest economic development the world (we should also note that all of the most recent billionaires around the globe hail from these countries), the average income continues to grow, therefore also raising the potential amount of tourist spending.
The growth of spending from these countries has just about doubled in the last few years and is forecast to grow exponentially between now and 2016.
The tourists who spend the most are undoubtedly the Russians, who in the sector of
leisure travel spent something close to a billion Euro between 2011 and 2012. Livening up some of the most famous locations in Italy, they are considered some of the most avid users of online tourism.
Business Travelers , are dominated by Indians, who arrive in Italy for meetings and conferences throughout the entire year. Although the e-commerce in India has shown slow development, the travel sector has been the exception, yielding more than three-fourths of the overall transactions done online.
Regarding the Chinese, there is still not enough data to make a comparison with the other countries of the confederation, but according to an evaluation done by eMarketer Chinese travelers in 2016 will spend significantly more than the other BRIC countries combined.

The main word is , big numbers and tourist who avoid online tourism. I personally work a lot during winter with the Main Russian Tour operator like PAC Group , Danko , Travco , 6tour etc. That use Rimini as loading city where they can find cheap hotel during Winter, and start the Italy Tour from Rimini by bus. The language gap , the problem of frequent flight's, avoiding using credit card on web ( and in this country’s credit card aren’t diffuse as in Western Countries, make that they heading to travel agency to buy a holiday.

So my advice is to do two thing's, close your travel agency in Europe and with your experience move to a BRIC country , you can earn a lot in 10 years, less payed employers, cheaper rent, less taxes ,or the second one , the cooperation with a Big BRIC Tour operator to assist them during the stay of their guest's in Western Europe .

NO PAIN NO GAIN ;)



2- THE COUPON STRATEGY



I bet that all of you have heard of GROUPON , and maybe by stuff's or service in this GOOGLE website. So what's your biggest problem ?! You can't reach with advertising campaign you potential client , so why not use the biggest marketing company in the world and share the profits with them . If you are good dealer and purchasing a lot of holiday packet from BIG TOUR OPERATOR , you can use the groupon as a reseller for you . We all know that more you sell , you have bonus in discount of the final bill. You can just try it once , at east remember you are the one who decide the price and Google earn only if you sell Groupon ticket's.




3 – Creating a packet that isn't on the market

If you read the other post on my Blog you will understand my rule '' Give to the Client's what they want, not what you think is the best'' . In the year's I have heard a lot of interesting ideas about different kind of holiday's. Not the same old boring holidays. RESORT JUST FOR SINGLE UNDER 30 YEARS OLD , Only for families with dedicated space for children, Resort for pet's etc etc I wanted to tell you about the 2 most interesting I have heard.

1-THE DUREX LOVE BOAT http://www.lovebeatboat.com/



It's a 4 day Holiday in the Mediterranean for young people in a Cruise organized from the famous condom company DUREX . From Barcelona to Rome , with different kind of activities like quick ''speed dates ''on boat, The Durex buffet with only ''aphrodisiac appetizer'' , and the ''tuppersex'' meeting , to know the latest sex toys . Or the ''treasure hunt'' game where the prize it's hide in the '' G point of the Ship '' . The cost is around 200 euro for a person with 1000 people capacity. ( interesting idea to offer to your client's )


2- Sex and the City Hotspots Tour




I have read an interesting article about a travel agency of New York that sell a Holiday named ''Sex & The City'' ( like the famous sit-com ). When you can live you holiday as one of the actress of the famous Sit-Com / Movie . Sleeping in the best hotel's of New York , happy hours where Samantha and Carry usually go , The restaurant, wearing the famous Manolo Shoes ;) .

So don't sell a Tour that show's to you guest's the old city of Florence , the museum's the old boring thing's. Invent a Tour around Tuscany just to taste the Wine directly in the ''Cantina'' of Chianti or '' Brunello di Montalcino'' … Where to eat the real food of the hills of Tuscany , after Riding a horse. The next day the Montecatini famous Thermal water maybe . Something exclusive.

Remember people now day's are lacking of real experience, true adventure and contact with nature.

Offer them emotion , passion, breathtaking views , make them feel alive again.

Reinvent Reinvent Reinvent

TURN THE BAD INTO GOOD

Rejection is a part of our everyday lives: often a phone call does not go through; a relationship turns sour; an investment does not pay off, and so forth. Instead of dwelling on the negatives, successful entrepreneurs have learned “how to find strength in the highs and the lows, ups and downs.

AND REMEBER : NEVER GIVE UP

As important as knowing which direction to go to is your ability not to give up until you reach your goals. When obstacles appear; when calls aren’t returned, remember what brought you to where you are, in the first place. It would make no sense for you to give up now. Keep pushing. Keep striving. Keep facing the sun. For each rejection, ask yourself, “What can I do differently? What can I learn from this situation?” Finally, say to yourself: “I am bigger than this.”

I hope that your business will go better :)))))))))

See You

Klement Hasaj